Sheraton Orlando Lake Buena Vista Resort, Orlando
About the Hotel
Sheraton Orlando Lake Buena Vista Resort is a Walt Disney World Good Neighbor® Hotel located just one mile from the entrances to the Walt Disney World® Theme Parks. The resort features modern accommodations and upscale amenities, appealing to families and business travelers alike. It provides a daily shuttle service to nearby Disney parks, along with exceptional dining options and recreational facilities. The hotel embodies a magical family experience with newly renovated guest rooms and an extensive wellness spa.
Location
Located in Lake Buena Vista, the resort is near major attractions such as Disney Springs®, Universal Studios Florida™, and Discovery Cove®. With easy access to various chain restaurants and supermarkets, guests have numerous dining and shopping options nearby. The Orlando International Airport is approximately 18 miles from the hotel, and self- and valet parking options are available on-site.
Rooms
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations, featuring iPod docking stations and laptop-compatible safes. The rooms are accessible via exterior corridors and contain modern amenities such as flat-screen TVs and coffee machines. Private balconies provide views of the pools or gardens, adding a relaxing touch to the stay. Various room types accommodate families, with options including spacious layouts and multiple bed configurations.
Eat & Drink
Guests can enjoy casual dining at the resort's two main restaurants, Zest and 27 Palms Bar & Grill. Zest serves a full American breakfast buffet each morning and offers dinner inspired by citrus fruits. The Bar & Grill is an open-air venue that provides light fare and innovative cocktails, ideal for gatherings around the fire pit. Quick service options, including Starbucks coffee and grab-and-go items, are also available at Springboard Market.
Leisure & Business
The hotel features two outdoor lagoon pools, one equipped with a 79-foot waterslide and a games section. Guests can unwind at the Top of the Palms Spa, which offers signature treatments and wellness services. A modern fitness center is available 24/7, catering to guests looking to maintain their exercise routines. The property also includes versatile event spaces suitable for corporate retreats and weddings.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Elevator
- ATM/Cash machine
- Coffee shop
- Vending machines
- Fireplace
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
- Golf course
Guest Parking
- Shared kitchen
Services
- Shuttle service
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Stores/Commercial services
- Welcome drink
- Happy hour
Dining
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's buffet
- Board games
- Water slides
- Children's play area
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness center
- Jacuzzi
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
- Public Bath
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Shared kitchen
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel has a great location near Disney World with a large pool area and friendly staff. The rooms are outdated and can be noisy, but the hotel offers good value for money.
I enjoyed my stay at the hotel as it offered modern and clean rooms with nice indoor shops and a spacious exercise room. The location, although furthest from the lobby, provided a peaceful setting for relaxation. However, the housekeeping could have been more thorough during my three-day stay.
My stay at the hotel had its ups and downs. The rooms offered some of the best views in the hotel with a lovely ambiance, but they had a persistent wet smell that took the staff two days to address. The service was a mix of excellence and rudeness from the manager, Gary. The location was the highlight, being close to food areas and shopping, even though there were some hidden fees not disclosed upfront. The dining experience was full and rich, though some facilities like the elevators were not in perfect condition.
The hotel's location is pretty good and the rooms are comfy, but they are a bit old-fashioned and cramped. The elevator had issues during our stay, causing a delay in check-in, which was inconvenient after a long drive. The staff's attitude was not very friendly, and we encountered cleanliness issues in the room, including visible stains and pet hair. Overall, not a pleasant stay.
The hotel was beautiful and clean, but there were some issues with noise and the fridge in my room. The convenience of charging incidentals on a personal card was handy even though it had gaps in the sliding glass door. The proximity to shopping, Disney Springs, and Disney World was great, and the location overall worked well for kids. On the downside, there could have been better options for non-beef/pork eaters in the dining selection.
The hotel was perfect for us with a great location perfect for going to Walt Disney World. The rooms, however, had gaps in the rear of the sliding glass door which made it noisy, and they were not perfectly clean either, causing some inconvenience.
The hotel needs some improvements in the rooms and dining, but the service and location are great. The pool area is well-maintained, and the staff is welcoming and considerate.
The hotel offers spacious and extremely clean rooms with a fantastic pool area featuring a waterslide and plenty of fun activities. While the room size was impressive and the cleanliness top-notch, there was a slight musty smell. The service was overall friendly and helpful, though room cleaning was late one day. The location was close to Disney programs but not Universal Studios, and some areas seemed a little dirty. The dining experience was mixed, with phenomenal breakfast but high prices. The hotel facilities were generally great, despite some minor issues.
The hotel is conveniently located with various eating places and shops within walking distance, and Disney Springs just a 10-minute drive away. The rooms, unfortunately, were very outdated and small, lacking modern conveniences like a refrigerator. Despite the convenient location, the noise from the AC compressor inside the room at night was a significant downside.