The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
USD 25 per day
Luggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Guest Parking
Dryer
Services
Free shuttle service
Valet parking
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Shops/Commercial services
Welcome drink
Happy hour
Dining
Restaurant
Poolside snack bar
Snack bar
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Water slides
Children's play area
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
Spa & wellness centre
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Dryer
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
12205 S Apopka Vineland Road,
Lake Buena Vista,
Florida,
United States,
32836,
Florida
Map view
street view
12205 S Apopka Vineland Road,
Lake Buena Vista,
Florida,
United States,
32836,
Florida
City landmarks
Amusement Park
Walt Disney World Resort
5.0
km
Crossroads Shopping Center
650 m
Amusement Park
Epcot
4.5
km
Amusement Park
Disney's Typhoon Lagoon Water Park
3.2
km
Event hall
House of Blues
2.4
km
Church
Mary Queen of the Universe Shrine
3.4
km
Walt Disney World Maingate East
630 m
Mall
Crossroads Of Lake Buena Vista
690 m
11953 S Apopka Vineland Rd
Orlando for Families
710 m
Grand Cypress Boulevard
780 m
Pirate's Cove Adventure Golf
770 m
Disney Quest
770 m
Central FL Tourist Info Ctr
970 m
The National Shrine of Mary
1.0
km
The Landing at Disney Springs
2.0
km
Little Lake Bryan
1.2
km
Dolly Parton's Dixie Stampede
2.1
km
Mall
Marketplace
1.9
km
Walt Disney World Resort
World of Disney
2.5
km
Mosque
Islamic Center of Orlando
1.4
km
8200 Vineland Avenue
MARNI - Orlando Premium Outlets
1.4
km
Rainforest Cafe
1.5
km
Maa Durga
1.5
km
1486 E Buena Vista Dr
NBA Experience
2.4
km
1501 E Buena Vista Dr Disney Springs
Characters in Flight
2.2
km
1486 E Buena Vista Dr Disney Springs
Aerophile—The World Leader in Balloon Flight
2.2
km
Store
Publix Super Market at Regency Village Shopping Center
2.0
km
Marketplace Carousel
1.8
km
Prime Factory Outlet Mall
3.8
km
Air Force Fun
3.7
km
Nearby
Walt Disney World Maingate East
530 m
Restaurants
Zest
40 m
12205 S Apopka Vineland Rd
Miller's Ale House
280 m
12371 Winter Garden Vineland Rd
Darbar Indian Restaurant
380 m
12185 S Apopka Vineland Rd Lake Buena Vista
Chili's Bar & Grill
320 m
12172 S Apopka Vineland Rd
Romano's Macaroni Grill
310 m
12148 S Apopka Vineland Rd
Dragon Court Super Buffet
390 m
12384 S Apopka Vineland Rd
The Knife
540 m
12501 State Road 535
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
friendly staff
great location
not perfectly clean
expensive dining
6.8/10
Nice
Rooms
6.0
Location
7.9
Service
6.6
Dining
6.4
Guest reviews
6.8/10
based on 9 reviews
6.8
6.8/10 based on 1615 reviews
Alan
United Kingdom,
May
2024
6.6/10
The hotel has a great location near Disney World with a large pool area and friendly staff. The rooms are outdated and can be noisy, but the hotel offers good value for money.
Rooms
5.0
The rooms are very outdated and can be a little noisy. They also smelled bad, and the AC had the whole floor wet.
Service
7.0
Despite some issues, I found the staff to be attentive and friendly. However, some service aspects need improvement.
Location
8.0
The hotel's location is great, close to all major road links and just 2 minutes from Disney World. The pool area is large and well-groomed, with a pool bar, but can be a little dirty at times.
Dining
6.0
The dining experience had its ups and downs. While there is no buffet breakfast, the food quality is good. However, the issue with parking charges was disappointing.
Facilities
7.0
The facilities offer a range of services, but some improvements are needed for better guest experience.
Deborah
United States,
March
2024
7.4/10
I enjoyed my stay at the hotel as it offered modern and clean rooms with nice indoor shops and a spacious exercise room. The location, although furthest from the lobby, provided a peaceful setting for relaxation. However, the housekeeping could have been more thorough during my three-day stay.
Rooms
8.0
The rooms were big and comfortable, with a nice variety of indoor shops. The exercise room was especially spacious and enjoyable.
Service
6.0
The service was friendly despite limited interaction. However, there were additional undisclosed fees added upon check-in, affecting the overall experience.
Location
9.0
The hotel's location was very convenient for my meetings and offered easy access to food and shopping areas. I appreciated the cozy lounge chairs and fire pit for relaxation.
Dining
7.0
The dining experience was full and rich, with options for both buffet and continental breakfast. Although the quality was good, the prices were on the expensive side.
Facilities
7.0
The hotel had a great range of facilities, including room service, car hire, and laundry services. However, the valet parking was also an additional cost, impacting the overall value for money.
Neal
United States,
January
2024
7.4/10
My stay at the hotel had its ups and downs. The rooms offered some of the best views in the hotel with a lovely ambiance, but they had a persistent wet smell that took the staff two days to address. The service was a mix of excellence and rudeness from the manager, Gary. The location was the highlight, being close to food areas and shopping, even though there were some hidden fees not disclosed upfront. The dining experience was full and rich, though some facilities like the elevators were not in perfect condition.
Rooms
7.0
The rooms had some of the best views in the hotel with beautiful palm trees and soothing sounds of fountains, but a persistent wet smell lingered until I reported it after two days.
Service
6.0
The service was professional, but there was a rude encounter with the manager, Gary, who offered a refund rather bluntly after expressing discontent.
Location
9.0
The best part of the hotel was its professional, polite, and super friendly location close to Disney and various dining and shopping spots, despite some difficulties in ordering from off-site locations.
Dining
8.0
The dining experience was full of great food options, though some facilities were not at their best including non-functional elevators and unpleasant fridge odor.
Facilities
7.0
The facilities were a mix of good and not-so-good elements, with an extensive dining setup but some issues like non-functional elevators and unpleasant fridge odors.
John
United Kingdom,
November
2023
5.4/10
The hotel's location is pretty good and the rooms are comfy, but they are a bit old-fashioned and cramped. The elevator had issues during our stay, causing a delay in check-in, which was inconvenient after a long drive. The staff's attitude was not very friendly, and we encountered cleanliness issues in the room, including visible stains and pet hair. Overall, not a pleasant stay.
Rooms
5.0
The rooms were outdated and cramped, with cleanliness issues like noticeable stains and pet hair.
Service
5.0
The staff's attitude was not very friendly, and we experienced delays in check-in due to elevator problems.
Location
7.0
The location is convenient, close to major road links and only 2 minutes from Disney World. Plenty of dining options nearby, and the staff is friendly.
Dining
7.0
Breakfast was good, but there was an additional charge for parking, which was not initially communicated.
Facilities
6.0
The hotel offers basic amenities, but there were no microwaves in the rooms.
Linda
United States,
August
2023
8.0/10
The hotel was beautiful and clean, but there were some issues with noise and the fridge in my room. The convenience of charging incidentals on a personal card was handy even though it had gaps in the sliding glass door. The proximity to shopping, Disney Springs, and Disney World was great, and the location overall worked well for kids. On the downside, there could have been better options for non-beef/pork eaters in the dining selection.
Rooms
7.5
The property was beautiful and clean, but the fridge in my room didn't work very well. I could hear conversations from the courtyard due to gaps in the sliding glass door.
Service
7.0
The staff was friendly overall, but they had some issues finding my reservation initially. However, they managed to resolve our concerns eventually.
Location
9.0
The hotel's proximity to shopping, Disney Springs, and Disney World was fantastic and made it convenient for families, but better accommodations for non-beef/pork eaters could improve the dining experience.
Dining
7.5
The dining options were good overall with a wide variety, but they could enhance the menu to better cater to non-beef/pork eaters.
Facilities
8.0
The hotel offered a decent range of facilities like room service and commercial services but would benefit from considering dietary restrictions in the menu.
Clifford
United Kingdom,
June
2023
7.6/10
The hotel was perfect for us with a great location perfect for going to Walt Disney World. The rooms, however, had gaps in the rear of the sliding glass door which made it noisy, and they were not perfectly clean either, causing some inconvenience.
Rooms
6.0
The rooms were not perfectly clean and had gaps in the rear of the sliding glass door, causing noise disruptions.
Service
9.0
The service was very helpful overall, especially the reimbursement of extra fees after explaining the situation. The staff were timely and fantastic at their job.
Location
8.0
The location was perfect for visiting Walt Disney World and for the kids. Being inside a gated area was a plus, and the proximity to Disney Springs for bus connections was convenient.
Dining
7.0
The dining experience was fabulous with a formal feel and nice China and glass settings, although it was outrageously expensive, and no free breakfast was a downside.
Facilities
8.0
The hotel provides a range of useful facilities from room service to car hire and more, enhancing the overall experience.
friendly staff
not perfectly clean
Kevin
United Kingdom,
June
2023
7.2/10
The hotel needs some improvements in the rooms and dining, but the service and location are great. The pool area is well-maintained, and the staff is welcoming and considerate.
Rooms
5.0
The room we stayed in needed some maintenance work and wasn't very clean. We also couldn't adjust the temperature easily.
Service
9.0
The hotel staff was perfect for our trip to Walt Disney World, very considerate, and especially nice to kids.
Location
8.0
The hotel's location was perfect, close to great restaurants and shops in the area, and convenient for accessing the Disney theme parks.
Dining
7.0
The dining experience was good overall, but some dishes weren't up to par. Unfortunately, our rate didn't include meals.
Facilities
7.0
The facilities were adequate, and there were various services available, but nothing exceptional.
Philip
United Kingdom,
June
2023
7.8/10
The hotel offers spacious and extremely clean rooms with a fantastic pool area featuring a waterslide and plenty of fun activities. While the room size was impressive and the cleanliness top-notch, there was a slight musty smell. The service was overall friendly and helpful, though room cleaning was late one day. The location was close to Disney programs but not Universal Studios, and some areas seemed a little dirty. The dining experience was mixed, with phenomenal breakfast but high prices. The hotel facilities were generally great, despite some minor issues.
Rooms
9.0
The rooms were big and super clean, probably the cleanest I have ever stayed in.
Service
8.0
The staff was friendly and helpful, with great service at the restaurant.
Location
7.0
The hotel was close to Disney programs but not Universal Studios, and some areas appeared a little dirty.
Dining
7.0
The dining experience was phenomenal, but prices were high for basic options.
Facilities
8.0
The hotel facilities were great overall, with a few minor issues.
Robert
United Kingdom,
May
2023
5.0/10
The hotel is conveniently located with various eating places and shops within walking distance, and Disney Springs just a 10-minute drive away. The rooms, unfortunately, were very outdated and small, lacking modern conveniences like a refrigerator. Despite the convenient location, the noise from the AC compressor inside the room at night was a significant downside.
Rooms
5.0
The rooms were outdated, small, and noisy due to the loud AC compressor inside.
Service
5.0
The check-in process was quick, but the staff was short and rude.
Location
6.0
The hotel's location was convenient for my meetings but the half-made bed was disappointing.
Dining
5.0
The dining options were too expensive for breakfast, and the service was slow.
Facilities
5.0
The location had easy access to restaurants and convenience stores, but valet parking was not up to standard.
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